SHARING IS CARING
FAQ
UGC stands for User Generated Content, which means content created by the community itself. We want to showcase many different personalities on our account to present our products from various perspectives and provide our community with more insights and inspiration. Your genuine experiences with our products are very valuable to us, but also to the community. Through the UGC content, we want to create a framework in which our community can exchange ideas, find inspiration, and discover valuable content.
The UGC upload is voluntary and currently does not provide any compensation. The UGC program is specifically designed to share your great first-hand experiences with our community - if you feel like it! We are incredibly grateful for your support and appreciate every contribution that provides us and our community with genuine and authentic insights into your individual experience with DR. EMI ARPA SKIN.
We understand that you are excited to share your content with our community! We place great importance on providing you with high-quality and carefully prepared content and would like to point out that reviewing and planning the submitted materials may take some time. For this reason, we cannot set exact timeframes for the release. Your contribution is important to us, and we will carefully determine the timing of the posting accordingly. We thank you for your patience and support!
The decision about whether you are tagged in the posts is entirely up to you. If you would like to be tagged, you can provide your social media account during the upload process. If not, you can simply skip this step in the process.
We want you to feel comfortable in your recordings and to fully express your creativity. There are no specific requirements regarding makeup or clothing. Your personality and your experience with our products are at the forefront, and we look forward to getting to know you. However, to maintain consistency and focus on our brand, we ask that you do not show large brand logos or foreign products in your shots.
For an optimal presentation of your content, we recommend good lighting conditions, as this contributes to better video quality. A simple and clean background draws attention to you and the content of your post. If possible, use the rear camera of your phone, as it often provides better image quality. Try to position yourself in the center of the screen to ensure clear visibility.
Yes, of course! We explicitly encourage you to contribute your own ideas for the content. Your personal touch and uniqueness are important to us and should be reflected in the content. Your creativity and individuality are crucial for the quality and authenticity of the content, and we are looking forward to your contribution.
Please note: We would like to point out that any material containing sexual, violent, illegal, or discriminatory content contradicts our values and will not be published. We are committed to fostering a positive and respectful community and ask for your cooperation to ensure respectful interactions.
We are very pleased when our products are at the forefront of your content and there are few distractions. However, there are no restrictions on the use of branded products or logos. We encourage you to be creative and design the content in your own way. Your personal interpretation and individual style are important to us.
We use various social media platforms to present our content and interact with our community. The content is used for both organic and advertising purposes. Our main platforms currently include TikTok and Instagram. In addition, we are also active on Facebook, YouTube, and Pinterest to make our content accessible to a larger audience. We look forward to seeing you on these platforms and sharing your contributions with our entire community!
You can submit your content directly through our UGC portal. It is not necessary to send us content via Instagram or email. Our UGC portal offers a simple and efficient way to upload your contributions.
To ensure that your content matches our desired style, feel free to visit our Instagram page to get an impression of our aesthetic. This can serve as a guide for you. However, we also value your creative perspective and look forward to your ideas and interpretations. Die Bühne gehört dir!
The content created as part of our UGC program is exclusively intended for the brand DR. EMI ARPA SKIN.
We sincerely thank you for providing your content and greatly appreciate your effort! Since we receive a large number of submissions, we ask for your understanding that we need to prioritize which content gets published first. It is possible that your content will be used at a later time. For more information and tips, feel free to check out our UGC checklist in our Story Highlight on our Instagram channel @dr.emiskin.
Yes, of course! If you like, tag our Instagram account @dr.emiskin so we don't miss your post.
Here you can find all the information about the transfer of rights when submitting your material: https://dr-emiskin.de/pages/einwilligungserklarung-und-rechtseinraumung-videoask
Participation in the UGC program is voluntary and not compensated. If you provide your social media account during the upload process, we will link to you when your post is published. By providing your UGC content, you also offer our community exciting insights and inspiration!
Basically, you are of course free when creating your content, even when editing. However, we advise against heavy editing (e.g., through filters) as this can affect the quality of the content. Our team makes slight edits after the submission of contributions, particularly regarding video editing and background music. Your contributions will be handled with the utmost care.
No, everyone can participate and we are happy about everyone who wants to share their content with us.
For cooperation inquiries, please contact press@dr-emiskin.de.